Get answers to common questions about our organic ingredient products, company, and processes. Still have questions? Reach out to us and we'd be happy to help.

Yes, absolutely. As a direct grower and manufacturer, Qimei USA takes great pride in the exceptional quality of our products from the soil to the final output. We prioritize quality control throughout our entire production process.To give you complete confidence, we are more than happy to provide samples for your thorough specification checks. This allows you to personally assess the quality, purity, and suitability of our ingredients for your specific needs. It’s our way of guaranteeing that you receive the finest, farm-to-factory products that perfectly align with your requirements.
Yes, we stand firmly behind our products. As a direct grower and manufacturer, we have complete control over our entire process, from planting and harvesting to extraction and packaging.Because we don't rely on third-party suppliers, we can enforce stringent quality standards at every single step. We guarantee the purity, consistency, and integrity of every ingredient that leaves our facility, ensuring you receive exactly what you expect.
Not at all. As a direct grower and manufacturer, our shipping capabilities are backed by our own robust production capacity. Because we control the entire process from the farm to the factory, we have full flexibility to fulfill bulk orders without relying on third parties.Whether you require standard bulk quantities or specialized custom volumes, our mature logistics system ensures seamless and efficient delivery. We are fully equipped to accommodate your specific shipping requirements and guarantee that your ingredients arrive safely and on time.
Yes, absolutely! As a direct grower and manufacturer, we have complete control over our production lines, which gives us the flexibility to tailor our ingredients to your exact needs.We specialize in providing customized solutions, including adjusting specifications, accommodating bespoke packaging preferences, and setting up flexible shipping frequencies. We are here to build long-term partnerships and ensure our products fit perfectly into your business.
We've got our post-purchase support team that's here to give our customers VIP treatment whenever they need it, even after they've received their product! We've got your back, always.

Yes, we provide full documentation and certifications for all our ingredients.

At Qimei USA, we hold organic certificates from all major global markets, including:

  • USDA Organic (U.S.A.)
  • European Union Organic
  • Canada Organic
  • China Organic
  • Japan Organic

On the food safety side, our facilities are certified under BRC (A Rating), ISO 22000, and HACCP — meeting the most stringent global standards.

We also maintain additional certifications and compliances such as Kosher, Non-GMO, FSMA, Gluten Free, and No Radiation, along with in-house steam treatment and 500+ pesticide residue testing.

All certificates and documentation are available upon request. If you need specific documents for your product development or regulatory filing, just let us know — we're happy to provide them promptly.

Yes, we build forecasting programs with our clients to help them predict the demand they'll have, so they can make their purchases in a recurring and secure manner.
We're here to assist you with your wholesale ingredient order. If you have any questions, need assistance, or would like to speak with our team, please don't hesitate to get in touch with us.

Still have questions?

Our team is here to help. Whether you need product specifications, pricing information, or technical guidance, we'd love to hear from you.

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